Shipping policy
Shipping Policy — AGKAKMAN
Thank you for shopping with AGKAKMAN. We are committed to delivering your order as quickly and safely as possible.
Processing Times
Orders are typically processed within 1–3 business days after payment has been confirmed.
Please note:
- Orders are not processed on weekends or public holidays.
- During high-demand periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- South Africa: 2–7 business days (after order has been processed) depending on location.
- Remote areas may experience additional delays.
Delivery times are estimates and cannot be guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.
From time to time, AGKAKMAN may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email or SMS if available through the courier service.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
AGKAKMAN will not be responsible for orders shipped to incorrect addresses provided by the customer.
Delayed or Lost Packages
While we work with trusted courier partners, AGKAKMAN cannot guarantee delivery dates and is not responsible for delays caused by:
- Courier issues
- Weather conditions
- Strikes or public disruptions
- Incorrect delivery information
If your package appears lost, please contact us and we will do our best to assist.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the damaged item and packaging
International Shipping
At this time, AGKAKMAN may primarily ship within South Africa. International shipping availability may change in future.
Contact Us
For any shipping-related questions, please contact us through our website contact page.
Thank you for supporting AGKAKMAN. 🖤